California's Central Valley is home to about five Kaiser-affiliated hospitals, offering emergency and other medical services 24 hours a day, seven cslifornia a week. West Lancaster, CA Driving directions References Kaiser Permanente: Quick Facts. Written by Max Stirner. Max Stirner is a New York-based writer and editor with over a decade of experience. Richmond, CA 1 0.
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Highmark's Medical and Pharmacy Affairs department monitors provider-specific formulary prescribing and communicates with providers to encourage use of formulary products. The drug formulary is divided into sections based on the member's plan benefit design. For members with a Highmark Select or Highmark Choice formulary benefit, non-formulary drugs are not covered under a Select formulary benefit or will require a higher co-payment under a Choice formulary benefit.
The drug formulary is then divided into major therapeutic categories for easy use. Products that are approved for more than one therapeutic indication may be included in more than one category. Drugs are listed by brand and generic names.
Most dosage forms and strengths of a drug are included in the formulary. Home delivery service is an option that groups may select depending on their benefit design. Members may call the Member Services telephone number on their identification card to find out if they have home delivery coverage. Advantages of Using the Home Delivery Service Members may prefer to use the home delivery prescription service. This service enables members to obtain up to a day supply of either generic or brand name drugs, for either one or two times the retail generic or brand co-payment, or applicable coinsurance, depending upon the member's benefit plan.
How to Assist Members in Using the Home Delivery Service If a member must begin taking a new maintenance drug immediately, they may need to have two prescriptions. The member can have one of the prescriptions filled at a local pharmacy to begin taking the medication immediately.
It is recommended that this prescription be written for a two-week supply. The member can send the other prescription to the home delivery service for up to a day supply. How Members Use the Home Delivery Service Members can obtain home delivery forms for maintenance drugs by calling the Member Service telephone number on their ID card, or by calling MedcoHealth directly at: Once a member places an order, the member's information remains on file.
Any subsequent refills do not require an order form. For refills, the member can call the toll-free number, send in the refill form with the applicable co-payment, or visit Highmark's web site at www.
Contact Us. Provider Directory. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania.
Quick Links: Manuals. Highmark Provider Manual. Medical Policy Medical Policy. Medical Policies. Medicare Advantage Medical Policies. Plan G High Deductible — Must meet deductible before supplemental benefits begin. Available to applicants new to Medicare beginning in Plan N — Similar to previous plan, although copays for office visits and ER. Skilled nursing facility and Part A deductible included. Applicants must meet the entire deductible before benefits are paid.
Plans are offered without underwriting during Open Enrollment or when converting from a business group plan that utilized Highmark.
Premiums illustrated below are female rates. Costs of your treatment are paid by the insurer and not Medicare. Often, drug coverage Part D is also included. Contracts and rates shown below are for Allegheny County. Prices, coverage, and available plans can differ in other counties.
Plan ID is H Prescription drug benefits are not included. Drug coverage is not included. Medicare does not offer prescription benefits, so you can easily obtain benefits if you are already enrolled in Parts A and B. Also, if you have an Advantage plan, you may not be eligible for separate Part D benefits. All contracts listed below provide catastrophic coverage. Coverage is offered to individuals and families within required service area.
Having existing medical benefits is not required. Plans are issued at any time throughout the year. Policy becomes active on the first day of the month after the application is received. Spouses and dependents may apply on the same application as the primary insured.
Non-covered services may be eligible for network reductions through United Concordia. Both single and family options are offered. Benefits are guaranteed, with pre-existing conditions covered. And the effective date coincides with the termination date of prior coverage. Available plan options are shown below:. Allegheny Health Network — Offers wellness services, healthcare education, and research through many locations in the area, including the following hospitals: Allegheny General, Cannonsburg, Forbes, Jefferson, Saint Vincent, and West Penn.
Additional outpatient surgery and Urgent Care facilities are also available. GeoBlue Travel Insurance — Expatriates and international travelers can apply for medical benefits that cover the ER, office visits, wellness exams, evacuation, and hospital stays.
Costs of your treatment are paid by the insurer and not Medicare. Often, drug coverage Part D is also included. Contracts and rates shown below are for Allegheny County.
Prices, coverage, and available plans can differ in other counties. Plan ID is H Prescription drug benefits are not included. Drug coverage is not included. Medicare does not offer prescription benefits, so you can easily obtain benefits if you are already enrolled in Parts A and B. Also, if you have an Advantage plan, you may not be eligible for separate Part D benefits.
All contracts listed below provide catastrophic coverage. Coverage is offered to individuals and families within required service area. Having existing medical benefits is not required. Plans are issued at any time throughout the year. Policy becomes active on the first day of the month after the application is received.
Spouses and dependents may apply on the same application as the primary insured. Non-covered services may be eligible for network reductions through United Concordia. Both single and family options are offered. Benefits are guaranteed, with pre-existing conditions covered. And the effective date coincides with the termination date of prior coverage. Available plan options are shown below:.
Allegheny Health Network — Offers wellness services, healthcare education, and research through many locations in the area, including the following hospitals: Allegheny General, Cannonsburg, Forbes, Jefferson, Saint Vincent, and West Penn. Additional outpatient surgery and Urgent Care facilities are also available. GeoBlue Travel Insurance — Expatriates and international travelers can apply for medical benefits that cover the ER, office visits, wellness exams, evacuation, and hospital stays.
Students, teachers, missionaries, and volunteers can also secure coverage. Short and long-term travel plans are available through Worldwide Insurance Services. Silver Tier. Plan A — Basic coverage including Part B coinsurance.
Prescription Drug Coverage Part D Medicare does not offer prescription benefits, so you can easily obtain benefits if you are already enrolled in Parts A and B. Highmark Blue Edge Dental Insurance Plans Coverage is offered to individuals and families within required service area. Providers we work with:. They just kept transferring me over and over. One rep I couldn't understand, as he had his microphone turned down.
Offshore MSRs give customers fake names, as well. The final rep transferred me to a number in Erie, from which I was disconnected, as it does not accept calls. Two hours, and I was never able to start an appeal.
Highmark customer no more. My husband has had the same insurance for over 20 plus years never could get him to go to the doctor. Finally he has to see a urologist a few months ago and urologist said you need to get a primary care physician so after 25 years finally gets a doctor goes to see him and Highmark Blue Cross denied claim because of wrong codes being used.
I don't understand medical coding but how is it we are supposed to fix everyone not doing their jobs correct. So now after not using my insurance for 20 plus years my husband's first doctor appointment has been denied and we have to pay dollars for it.
I have been waiting on approval for an MRI for over a week last Friday. Now going into the holiday weekend it's Friday before Memorial Day now I still have nothing.
The best anyone can tell me is it is pending a medical director's review. I am walking around on a possible fully torn ACL!!! This is absolutely unacceptable! I have called every single day since Tuesday, sometimes even twice a day!
So now I won't get the approval until the earliest Tuesday of next week and then I still have to get on the schedule to have the MRI! For what I pay for this insurance, I shouldn't need to wait on someone else's opinion.
They've cut a ton of medications from their dispensary, shifted a number of them to tiers 2 and 3 higher copays , removed the cap on total out-of-pocket expenses, fail to cover basic bloodwork panels claiming they are out of network I got them done locally at Quest Diagnostics , cut all out of network coverage even partial coverage and make it near impossible to reach their customer support.
When I did reach their customer support on my 3rd half-hour phone call they told me nothing could or would be done about my issue. Run from this health insurance company as quickly as you can. The company has changed ID cards and accounts; nothing works. We are being told to pay out of pocket and submit forms and that they are having issues because of the changeover.
Have contacted customer service numerous times. Holds are from 45 minutes to an hour or more. When you finally connect to a person, they transfer you to somebody else and the wait time starts all over again. Sent emails, no response. We were not told the company was changing during open enrollment during November and December and that there would be coverage changes with the name change. We would have left the company. We want the service we are paying for. Most info I am able to easily find online.
Some company web pages are messy and answers hard to find. Highmark has done an outstanding job making the interface easy for anyone.
It is well laid out, non confusing and pleasing to look at. I didn't feel overwhelmed with the immense amount of information I was able to find online to fully answer all of my questions. As a health insurance company, they do their job. I am not left to do their jobs for them. When I have questions and call them, I am not left ending the call with more calls to make. They are great at doing the legwork that's needs done to answer all my questions. Claims are processed quickly and the wide range of in network facilities and doctors makes it very easy to always have many options when choosing your care.
Highmark has been awful to work with. There is no communication between representatives. When you call you always reach someone different. I put a call into my care navigator on Dec. I am in need of IV home infusion services for a kidney disability and so far they have denied care. No one returns phone calls. We have spoken to at least six different people and all have inaccurate information. Some of their medical coverage may be good but their representatives either do not document or read records.
There is no communication. It is extremely frustrating. It has been many days since the original call and no resolution. Continuing to deny care can be life-threatening. Switching insurances asap! No help at all! Sign up to receive our free weekly newsletter.